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Deposit / Letter of Credit
A mandatory deposit is required on all accounts. If you provide a letter of credit from a utility company (i. e. water, gas, electric, cable, internet, phone, or cellular phone) the deposit may be reduced according to the breakdown. The letter of credit must be presented at the time of application for service. The customer must have had:
- 6 months continuous utility service within the last 12 months
- No more than 2 late payments
- No collection charges
- No cut-offs
- No returned Non Sufficient Funds (NSF) checks within the applicable period
Full Service Provided by the City
Deposit with an approved Letter of Credit |
$150 |
---|---|
Deposit without a Letter of Credit |
$300 |
Electric & Garbage Services Only
Deposit with an approved Letter of Credit |
$130 |
---|---|
Deposit without a Letter or Credit |
$260 |
Water/Sewer and Garbage Services Only
Deposit with an approved Letter of Credit |
$100 |
---|---|
Deposit without a Letter or Credit |
$200 |
Garbage Services Only |
|
Garbage Service Only |
$60 |
Deposit Refund
Utility deposits will be refundable after 12 months of good payment history at customers request via submission of deposit application form. This refund will be applied to the account as a payment. With 1 exception, garbage deposits will be returned once customer has booked out with a zero balance due. A customer wishing to close an account may request a refund of any remaining deposit provided the customer is in good standing at the time the account is closed. “Good standing” means that the City is given notice by the customer of their intent to close the account, all accrued charges have been paid, all property of the City related to the utility has been returned, and no damage to City utility property has been made.
Utility deposits will be refundable after 12 months of good payment history at customers request via submission of deposit application form. This refund will be applied to the account as a payment. With 1 exception, garbage deposits will be returned once customer has booked out with a zero balance due. A customer wishing to close an account may request a refund of any remaining deposit provided the customer is in good standing at the time the account is closed. “Good standing” means that the City is given notice by the customer of their intent to close the account, all accrued charges have been paid, all property of the City related to the utility has been returned, and no damage to City utility property has been made.
REQUIREMENTS FOR ESTABLISHING A UTILITY ACCOUNT
Proof of ownership- deed, lease, or rental agreement
Official Photo ID- Drivers License/Passport
Complete Application for services (City can provide or can be printed by clicking here)
Deposit upon submission of application
Letter of Credit from any previous utility company (i. e. water, gas, electric, cable, internet, phone, or cellular phone–Names must match applicant) Must be 6 months of continuous service within the past 12 months. If the letter of Credit is approved, the deposit will be the lesser of the amounts. Letter of Credit is not mandatory.
For same day service, customer must be at City Hall by 1:00 pm. Otherwise, it will be the next business day.